Our returns policy lasts 14 days. If 14 days has passed since your purchase, unfortunately the item/s cannot be returned.
For change of mind purchases we can offer you an exchange or full gift card valid for one year. 
To be eligible for an exchange your item must be unused and in the same condition you received it in, which means all tags attached and wrapped in tissue paper.
To complete your exchange, we require a receipt (proof of purchase) and or the online order number. 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and a credit note will be issued.

Online order exchanges please return to;
Bowery 475 
Shop 4, 62 Hastings St
Noosa QLD 4567 

Sale items
Please note all sale items are final which means there is no returns or exchanges on these items.

For out of stock or faulty items we can offer a full refund. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We strongly suggest using a trackable shipping service and/or purchasing shipping insurance. We are not responsible for missing items if provided with the wrong shipping information.

If you receive a faulty item you have 7 days to notify us of the fault. If you wish to claim your warranty you will need to contact and write ‘Warranty’ in the subject line. Please provide your name, date of purchase and or order number as well as a photo of the fault. We may require the product be returned to us for further inspection.